Heather Carll, of Maine Medical Center’s (MMC) Environmental Services (EVS) department, manages a team that comprises many employees who are non-native English speakers. Heather was concerned they might not understand the written safety labels on bottles that contain strong disinfectants and other chemicals they use in their daily work. She [...]

UNE: Chancel Diazenza, Morgan Desmond, Cameron Mann, Matthew McDonald, Izzi Marcea, and Kyle Woodruff. SMHC: Jennifer Smith, Sarah Warner, Melissa Allen, Kathleen Sheehan-Tartre, and Hannah Ambrose. You and your colleagues are heroes on a mission. You walk into a mock patient room; the door “locks” behind you. [...]

When pediatric patients require infusion therapy, the experience can often make them feel anxious or nervous. Infusions require placing an IV in the child’s arm or using a needle to access a port within the chest, procedures that can be uncomfortable and scary for kids. Dr. Aaron Weiss, Nurse [...]

Doug Johnston, MD (left) and Chris Racine, MD (right) reviewing a FRST screening. Assessing the risk of violence in behavioral health patients can be tricky, especially when the patient is admitted to the emergency department (ED) and there isn’t an opportunity for a comprehensive violence risk assessment. [...]

Left to right: Leah Bauer, MD; Jorie Catlin, PMHNP; Alyssa Rouleau, PMHNP; Sara Jacobson, PMHNP; David Dettmann, DO Providers at Mid Coast Hospital’s inpatient behavioral health unit have long been challenged with demanding shifts and rigid on-call schedules, which sometimes resulted in burnout and low morale. Dr. [...]

When the MaineHealth IT team identified the need for a telehealth solution that was affordable, easy to use, and interfaced with internal MaineHealth technology, they searched nationwide to find a suitable product. Their search turned up nothing that met all of their needs, so they decided to assemble their [...]